Overview of Business Process Management
Link to Step 1: Strategize for Improvement
Step 2: Analyze Business Processes
Next, step two; analyze business processes. To do this, you will need to understand your goals and what you are trying to improve. BPM is not a silver bullet that will solve all of your business problems, but it can help you identify and fix inefficiencies.
There are many different tools and techniques that can be used for process analysis. One popular approach is Process Mining. This involves using Event Logs from BPMN diagrams. This allows you to identify the spread, volume, velocity and duration of your processes as well as who is performing them.
Another popular analysis tool is Business Activity Monitoring or BAM. BAM uses a variety of methods including Event Logging and Data Mining to provide real-time analysis on BPM. BAM can also help you determine your performance and make recommendations for improvement based on real-time data. BAM will show you where the bottlenecks in your system or business processes are and provide suggestions to improve overall efficiency and effectiveness.
That’s it for step two; analyzing business processes. Stay tuned for the next article where we’ll be discussing step three: design and model processes.
If you’re interested in learning more about BPM, or would like to try implementing it in your own business, contact us today. We would be happy to help!