The 6 Stages of Business Process Management

Business Process Management, or BPM for short, is a technique that started in the 1980s. It has been used to improve the performance of companies by helping them streamline their workflows and business processes. Business Process Management can help a company become faster, more efficient, and better organized, which ultimately results in increased profits.

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STEP 1: STRATEGIZE FOR IMPROVEMENT:

The way it works is pretty simple. A company will gather all of its employees who are involved in a certain process and have them work together to come up with a way to improve that process. Once the process has been improved, it is documented so that everyone can follow the new guidelines. This can be done for any business process, from customer service to accounting.

STEP 2: ANALYZE BUSINESS PROCESSES:

Once a business process has been improved, it is important to analyze how long each step in the process takes and whether or not it really needs to be done that way. By taking some time to look at processes from an outsider’s perspective, employees will often see room for improvement.

STEP 3: DESIGN AND MODEL PROCESSES:

Once a business process has been improved and analyzed, it is time to start designing and modeling the new process. This can involve using software to create flowcharts and diagrams that illustrate how the process should work.

STEP 4: PROCESS IMPLEMENTATION:

After the design and modeling are complete, it is time to implement the new process. This may take some time and training, but once it is implemented everyone can work together to ensure that nothing falls through the cracks and the new process is followed correctly at all times. If a problem does arise during implementation, it is important for managers and employees alike to work together to quickly come up with a solution that will fix the problem.

STEP 5: MONITOR AND CONTROL PROCESSES:

The next step in the process is to monitor and control it. It is important to track each step in the business process so that managers can see how often employees are falling short of expectations, what issues are popping up most frequently, etc. This will help them pinpoint problems that may need to be fixed or rethought. By monitoring business processes companies can ensure that they are running as smoothly as possible and that their employees are working as efficiently as they can.

STEP 6: REFINE AND IMPROVE PROCESSES:

Once a new business process has been implemented, it is important to monitor progress and refine as needed. This may involve tweaking the process here and there based on results, or making changes to the way the process is executed if something isn’t working properly. By taking the time to constantly improve processes, a company can ensure that they are running as efficiently as possible.

 

Do you need help with your Business Mapping Process? Red Lion can help! Find out more by clicking here.

 

jsanford

jsanford

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